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Privacy Policy and SMS Terms & Conditions
SwimBox values your privacy. We do not share your personal data with third parties for any purposes. Your information is only used by SwimBox and our SMS service providers to send you requested updates regarding lesson reminders, follow up messages, inclement weather notices, clinic dates, billing inquiries, and customer care). SMS opt-in phone numbers for the purpose of SMS will never be shared with any third party and/or affiliate company for marketing purposes or any other nature.
Privacy Policy
How We Collect Your Personal Information: Data is collected through our website form submissions, our scheduling platform Wellness Living (only when you create an acct), and personal in-person offline interactions.
What Personal Information We Collect: Names, email addresses, and phone numbers.
How We Use Your Personal Information: This personal data is used to help us better provide communication services, send messages regarding swim lesson questions/scheduling/rescheduling swim lessons, swim lesson reminders, inclement weather notices, clinic dates, and billing inquiries.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate companies. Your information is only used by SwimBox and our SMS service providers to send you requested updates regarding lesson reminders, follow up messages, billing inquiries, and customer care.
SMS Terms & Conditions
Consent for SMS Communications
Upon granting consent to receive SMS communications from SwimBox, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.
The personal information (ie, phone numbers) obtained as part of the SMS consent process will never be shared with third parties for marketing or any other purposes.
Types of SMS Communications:
After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:
If you have consented to receive text messages from SwimBox, you may receive messages related to the following:
Customer Care
Example Message:
"Hi Anna, this is a reminder about your upcoming swim lesson with SwimBox on February 14, at 12pm. We look forward to seeing you at the pool!”To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."
Message Frequency:
Message frequency will vary. You may receive approximately 5-10 messages per day related to customer care. However, the frequency may vary depending on the nature of the communication.
Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from SwimBox in the following ways:
By submitting a website form via our Contact Us Form or our scheduling platform
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
HELP
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.theswimbox.com/contact-us
ADDITIONAL OPTIONS
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our website & scheduling platform
STANDARD MESSAGING DISCLOSURE
Message and data rates may apply.
Message frequency may vary.
You can opt-out at any time by texting ‘STOP’.
For assistance, text 'HELP' or visit our Privacy Policy Page.
Our Arlington, VA site is located right off of Route 29 (Langston BLVD/Lee HWY) at the intersection of N George Mason Drive. SwimBox Arlington provides swim lessons and swim training to Arlington, Alexandria, Washington DC, Georgetown, McLean, Falls Church, Fairfax, Fairfax City, Crystal City, Rosslyn, Tysons, Annandale, Springfield, Burke, and all of Fairfax County.
Our private one on one swim lessons are perfect for adult beginners learning to swim for the first time, competitive age group swimmers working to prevent injury and refine their technique/efficiency, masters swimmers, beginners, intermediate, and advanced triathletes, and everyone in between who’s just looking for a swim lesson at the highest caliber. We also promote TheHomeSchoolMom Home Schooling Resources!
